Nectar Heritage ("we", "us") respects your privacy. This Privacy Policy explains what information we collect when you visit our website or place an order, how we use it, who we share it with, and the choices you have.
1. Information We Collect
- Information you provide — your name, email address, phone number, delivery and billing address, and the contents of any message, review or enquiry you send us.
- Order information — the products you buy, order value and delivery details needed to fulfil and support your order.
- Payment information — payments are handled by secure third-party providers; we receive confirmation of payment but do not store your full card details.
- Automatic information — IP address, device and browser type, and pages visited, collected through cookies and similar technologies when you use our website.
2. How We Use Your Information
- To process, fulfil, deliver and support your orders.
- To create and manage your account, if you choose to register.
- To respond to your enquiries and provide customer service.
- To send order updates and, where you have opted in, offers and news — you can unsubscribe at any time.
- To operate, secure and improve our website and to help prevent fraud.
- To meet our legal, tax and accounting obligations.
3. Payment Information
- Online payments (cards, UPI, net banking and international cards) are processed by PCI-compliant third-party payment gateways. We do not see or store your complete card number, CVV or PIN.
4. Cookies
- We use essential cookies for core functionality — such as your shopping cart and login session — and, where applicable, analytics cookies to understand and improve how the site is used.
- You can manage cookies through your browser settings; some features may not work if you disable them.
5. How We Share Information
- We do not sell your personal information.
- We share information only as needed with delivery and courier partners, payment providers, and IT or service providers who help us run the store, under appropriate confidentiality obligations.
- We may disclose information where required by law, or to protect our rights, our customers or the public.
6. Data Security & Retention
- We use reasonable technical and organisational measures to protect your information. No online service can be guaranteed completely secure.
- We keep your information only as long as necessary to provide our services and to meet legal, tax and record-keeping obligations, after which it is deleted or anonymised.
7. Your Rights
- Subject to applicable law, you may access, correct or delete your personal information, object to certain uses, and withdraw marketing consent at any time.
- To make a request, contact us using the details below. We may need to verify your identity first.
8. Children
- Our website and products are intended for adults. We do not knowingly collect personal information from children.
9. Changes to This Policy
- We may update this policy from time to time. The current version will always be posted on this page with an updated date.
10. Contact Us
- Questions about your privacy? Email info@nectarheritage.com, or write to us at Unit F43-44, 5th Floor, Urbetech NPX, Noida, Sector 153, India.
This Privacy Policy is provided for general information and should be reviewed against applicable data-protection law, including India's Digital Personal Data Protection Act, 2023, before final publication.
Last updated: September 2026
