Free shipping over  ₹999 100% natural — nothing added
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Nectar Heritage

Help & FAQ

Answers to common questions about orders, shipping, freshness and returns.

How long will my order take to arrive?

In-stock orders are dispatched within 24 hours and typically delivered in 2–6 business days depending on your location. You will receive tracking details once shipped.

Do you offer free shipping?

Yes — shipping is free on orders over Rs 999. Applicable charges for smaller orders are shown at checkout before you pay.

How do you keep products fresh?

Every product is hand-selected, graded and vacuum/heat-sealed for freshness, then packed in food-safe packaging. Store in a cool, dry place and reseal after opening.

What payment methods can I use?

We accept cards, UPI, net banking and international cards via a secure payment gateway, plus Cash on Delivery where available. We never store your full card details.

What is your return policy?

Because we sell food products, returns are handled with food-safety in mind. If an item arrives damaged, defective or incorrect, contact us within 48 hours with photos and we will replace or refund it. See our Refund & Cancellation Policy for full details.

Can I order in bulk or for corporate gifting?

Absolutely. Visit our Bulk & Corporate page to request a tailored quote for wholesale, events and branded corporate gifting.

How do I track my order?

Use the Track Order page and enter your order number with the email or phone used at checkout to see live status.